This unit covers the competencies required to use specialized communication skills to meet specific needs of internal and external clients, conduct interviews, facilitate discussion with groups and contribute to the development of communication strategies.
Sociology of Education examines the interplay between education and society. It explores how social structures (like class, gender, race) influence educational experiences and outcomes, and how education, in turn, shapes individuals and society. Key areas include social inequality, socialization, and the role of schools in social reproduction or change.
The unit of Conflict Resolution Management introduces the essential principles, strategies, and skills needed to address and resolve disagreements effectively. Conflict is an inherent part of human interaction, whether in personal relationships, workplaces, or international relations. While often perceived negatively, conflict, when managed constructively, can lead to positive outcomes, innovation, and stronger relationships
